3.3.2.4 Stop Non-Premise Based Service : Stop Non-Premise Based Service Detailed Process Model Description : 1.9 Request Add Customer Contact

1.9 Request Add Customer Contact
Reference: Stop Non-Premise Based Service Process Model - Page 1 for the business process diagram associated with this activity.
Actor/Role: CSR
Description: Based on established business rules the CSR or Authorized User creates a Customer Contact for the customer, recording pertinent information about the changes for the Service Agreement.
Entities to Configure

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